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Short Term Accommodation

NFF / Housing / Short Term Accommodation

Contact Houses/Welcome Houses

Contact Houses or Welcome Houses are the houses or flats on an estate, which are available to personnel who need temporary accommodation for short periods of time, either for themselves or their family. To find Contact Housing in your area, please visit the Welfare Information Office website.

Short Term Family Accommodation (STFA)

Short Term Family Accommodation is a group of Service Family Accommodation properties which have been set aside for use as temporary self-catering accommodation primarily for welfare reasons.

The Scheme is aimed at enabling Service personnel to utilise these facilities for both themselves and visiting friends or family members with priority always given to welfare/compassionate cases.

Service Personnel, Veterans, MoD civilians and their families can expect fully equipped Service Family Accommodation with everything they need, from duvets and linen, to TV/DVD players and cooking facilities. Properties are available for a minimum stay of two nights to a maximum stay of six months.

For further information, please click here.

Cotswold Centre

The Services Cotswold Centre provides secure and affordable temporary housing for serving personnel and their families from all three services.

The Centre is primarily open to those:

  • That are the subject of emergency evacuation from overseas
  • In transit between postings or retiring
  • With welfare housing issues

The accommodation is located near Corsham, Wiltshire. It can provide accommodation for up to six months. It comprises of 60 self-contained homes.

The three bedroom chalets and converted flatlets are all self catering. They are fully furnished and include a TV, fridge/freezer, crockery, bedding and towels. On-site facilities include a primary school.

Families may be accommodated if they are:

  • A Service person and/or their spouse/civil partner, whether or not they are accompanied by children or any other authorised immediate family members
  • Estranged families/spouses/civil partners of personnel who are able to cover the costs of their accommodation and living expenses. This may include those in receipt of a Family Maintenance Grant. Families in UK SFA will only be accepted in exceptional circumstances – with authority from the single Service Housing Colonels
  • Injured personnel, their carers and/or immediate family members, where authorised by the Officer Commanding of the Centre and welfare providers – for the purposes of recuperation during rehabilitation
  • Where a requirement falls outside of this eligibility, the parent Unit should seek advice from the Officer Commanding of the Centre.

Click here for details on www.gov.uk, including charges.

Personnel should see 2015DIN01-029 on the Defence Intranet for further details, including the full eligibility criteria and the priority order for housing people in the Centre.

Stepping Stones

SSAFA (Soldiers, Sailors, Airmen and Families Association) have two Stepping Stones Homes in North West London and in Tyne & Wear. The Homes offer temporary supported accommodation to women with a Service connection (with or without children), who are in need of a secure environment and emergency accommodation. Applications should be made through the Welfare Authorities or Families Officers to SSAFA. More information can be found on the SSAFA website.

Joint Service Housing Advice Office (JSHAO)

The Joint Service Housing Advice Office (JSHAO) website has information for those who need re-housing. There is information on homelessness, Council housing, and affordable housing schemes etc. You can also get information on JSHAO’s regular housing briefings and their Housing Matters Magazine. Click here to visit their website.