CarillionAmey- Main Point of Contact
CarillionAmey are the contractor who work on behalf of the Defence Infrastructure Organisation (DIO). They are responsible for housing allocations, maintenance, repairs, move appointments and the provision of SFA furniture as and when required.
You can contact the CarillionAmey Helpdesk by calling – 0800 707 6000 and choosing one of the following options:
Option 1 – Housing Repairs
Option 2 – Establishment Repairs
Option 3 – Moving Home and Licence Queries
Option 4 – Accidents and Near Misses
Option 5 – Raise a complaint or compliment
Option 6 – To leave an answer phone message
There is also an alternative telephone number: 0151 728 1630.
The team can also be contacted via the following emails –
Housing Repairs and Maintenance – NHPHelpdesk@carillionamey.co.uk
Other Housing Enquiries – firstname.lastname@example.org
Raise a compliment or complaint – email@example.com
For other ways to contact CarillionAmey regarding housing repairs and maintenance, all other housing enquiries, local customer service centres, feedback and how to contact them whilst overseas, please click here.
Here is a list of Local Customer Service Centres.