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Broadband Providers Drop Cancellation Fees

NFF / NFF News  / Broadband Providers Drop Cancellation Fees
Summer Sabin (Left) spots her father on HMS Defender with her mum Sarah Sabin as HMS Defender returns home to Portsmouth.

A ROYAL Navy Destroyer was deployed to Scottish waters at short notice prior to Christmas in order to intercept and escort a number of Russian warships during their passage past the coast of the UK.

HMS Defender, one of the UK’s newest and most powerful T45 Destroyers, began her 700 mile journey from Portsmouth to the North East of Scotland on 19th December in her role as Fleet Ready Escort. Trained and prepared as the Royal Navy’s high readiness warship, Defender was standing by over the Christmas and New Year period to respond to a wide range of short notice tasking, from search and rescue duties to maritime security patrols such as this.

Defender patrolled home waters in high sea states and storm force winds to welcome the Russian task group which comprised of 6 vessels, including a 65,000 tonne aircraft carrier.  Due to bad weather the Russian fleet anchored in the Moray Firth before heading down the East coast of the UK. As a sign of the friendship between the 2 navies, good will messages were exchanged between the Royal Navy and Russian ships on New Year’s Eve.

Broadband Providers Drop Cancellation Fees

Defence Minister Mark Lancaster has announced that Armed Forces personnel will no longer have to face cancellation fees for their broadband and media packages when posted overseas or to another part of the UK.

The commitment from the UK’s biggest broadband providers representing 95 per cent of Britain’s broadband market comes into force immediately, and will benefit tens of thousands of Forces households in the UK and abroad.

The change agreed to under the tenets of the Armed Forces Covenant includes BT, EE, Plusnet, Talk Talk, Sky and Virgin Media, who have all committed to treating military personnel fairly when cancelling their contracts.

Up until now, members of the Armed Forces who are deployed overseas or to different parts of the UK not covered by their provider could be forced to pay a cancellation fee. They will no longer have to face this cost and be disadvantaged due to the mobile nature of service life.

Defence Minister Mark Lancaster, said:

“Our Armed Forces are sent all over the world and across the country to help keep our country safe and they should never be at a disadvantage because of this. The removal of cancellation fees by leading broadband providers is yet another example of the Covenant in action, which is making sure our brave personnel are treated fairly. It’s a welcome move and we’re looking forward to seeing what more British businesses can do to support our military”

BT Chief Executive Gavin Patterson, said:

“Armed Forces personnel play a vital role protecting our country, whether serving overseas or stationed away from home in other parts of the UK. That’s why we’re committed to ensuring they don’t have to pay for broadband or TV services they can’t access, when they find themselves in this situation. Whether it’s through today’s announcement, our hiring of ex-armed forces personnel, or through our work with Reservists, BT, along with our fellow signatories are proud to support our country’s military personnel.”